Reinstallation of the computer takes place in troubleshooting purposes, for security reasons and to get the latest version of the software.

Computers are handled differently during the reinstallation depending on the computer classification.

For standard and intermediate computers the troubleshooting is minimal.
A reinstallation is normally done remotely. A standard computer can be reinstalled without the consent of the user. An intermediate computer is reinstalled in agreement with the user.

Note: what you should consider before reinstallation

Note: what you should consider when you change/get a new computer 

Reinstall you computer by yourself

From Windows 10 to WIndows 11 Pdf, 335.5 kB, opens in new window.

Reinstall Windows 11 (if you already got it) Pdf, 308.4 kB, opens in new window.